Your website receptionist

Your contact form is where enquiries go to die. Replace it with a conversation.

A contact form makes your best visitors do the work, then wait — sometimes days for a reply. The website receptionist answers the moment they arrive. Visitors type, or click to talk in their browser — no phone number, no callback — and it qualifies the job and books them straight into your diary, in minutes, day or night. The traffic you paid for stops clicking away unanswered.

What happens on every visit

01 / Land

A visitor arrives — often after hours — from Google, an ad or your social profile, with a question in mind.

02 / Ask

They type, or click to talk in the browser — no number, no callback. Instant answers, trained on your services, prices and hours.

03 / Qualify

It sorts real enquiries from browsers, capturing name, need and contact details for the ones that matter.

04 / Book

Real enquiries are booked into your diary and hit your phone by SMS while they're still interested.

MinutesQualified & booked, not days
Type or talkIn-browser voice, no number
Your diaryBooks the appointment for you
14–21Days to live

The cost of a slow reply

Every visitor who leaves without an answer is a lead you paid to lose.

You work to get people onto your site — then a contact form and a slow reply hand them back to a competitor who answered faster.

Enquiries that will go unanswered this year
260
Revenue lost — if just 1 in 3 would have converted
£26,100

Deliberately conservative — only one in three lost visitors is counted as a lost enquiry. Book a free consultation to see how quickly it pays for itself.

Fixed-price build

One build. Everything to answer, qualify and book — day and night.

Quoted in full before any work begins. No monthly retainer.

Best value

The complete receptionist

Catch leads on the phone and the web.

  • Pablo on your phones + the website receptionist on your site
  • One shared brief about your business
  • Callers and 2am visitors get the same answer
  • One project, one fixed price, one Bedford team
  • 30 days post-launch support included

Save £500Both together · one fixed-price project

Book a free consultation

Your risk reversal. Every build includes 30 days of post-launch support and unlimited tweaks. You pay only the small underlying running cost directly to the provider, at cost — no monthly retainer. The price we quote is the price you pay.

Clear expectations

What your website receptionist does — and doesn't (yet) do.

It does

Answers your website

  • Greets visitors on your site and WhatsApp, 24/7
  • Lets them type or talk in-browser — no phone number
  • Answers your common questions instantly
  • Qualifies the job: what, where, how urgent
  • Books the appointment or quote-visit into your diary
  • Alerts you instantly with the qualified lead
It doesn't (yet)

Hands these to you

  • Take payments or process transactions
  • Access customer accounts or order history
  • Handle complex, account-specific queries
  • Give regulated, legal or clinical advice

For anything beyond its remit, it captures a message or hands straight over to a human.

Straight answers

Website receptionist questions, answered.

How is this different from my contact form?

A contact form is a dead end — the visitor types their details, hits send, and waits. The website receptionist answers straight away, asks the right follow-up questions, qualifies the enquiry and books it in there and then. Nobody leaves without an answer.

Can visitors talk to it, or only type?

Both. It's a chat widget and a click-to-talk voice agent that runs right in the browser — no phone number, no callback. Visitors type or talk, whichever they prefer, both using the same natural voice as Pablo, trained on your business.

Can it give an instant quote?

It qualifies the job and books the quote on the spot, so nobody waits days to hear back. Where you have set pricing, it can also give an instant ballpark or fixed price in the chat — we build in whatever pricing rules you use.

Will it answer questions about my specific business?

Yes. It's trained on your business — your services, prices, hours and FAQs. It answers like a member of your team rather than giving generic, off-the-shelf responses.

Can it connect to WhatsApp?

Yes. We set up WhatsApp Business integration, so the same agent answers on your website and on WhatsApp. Hot leads from either channel are routed to your phone by SMS.

Will it annoy visitors with pop-ups?

No. It sits quietly as a chat or call option and only helps when a visitor starts a conversation. We tune the behaviour with you so it feels helpful, not pushy.

Read all FAQs →

Your next customer is on your site right now. Answer them.

Book a free 20-minute consultation and we'll show you exactly how a website receptionist would capture the enquiries your contact form is currently losing.